Follow one repair through the shop.
Every step finishes where it starts, and everyone sees where the job stands.
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STEP 1
Checked in
Customer, device and problem in four quick steps. Deposit taken, signature captured, ticket printed.
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STEP 2
On the bench
It lands with the right technician, with what's promised today at the top of their list.
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STEP 3
Customer in the loop
Texts and emails go out as the job moves, and their replies land right on the order.
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STEP 4
Paid and picked up
One click to invoice, cash or card at the counter, and a warranty page goes home with every device.
From the bench to the customer's door.
A board that says why it's waiting.
Pending, in progress, on hold and ready, with every card showing the device, the customer, who has it and what it's waiting on. Late repairs flag themselves before anyone has to ask.
- Quotes customers approve from a link
- Each device goes to the right technician
- QR labels open the order in one scan
Ring it up right at the counter.
Scan or tap, and the cart works out the taxes. Take cash, debit or card, spend store credit, and close the day with an end-of-day report that counts the drawer for you.
- Quick-sell tiles for what you sell most
- Discount limits, with a manager's PIN to go past them
- Pay links customers settle from their phone
Every customer on one page.
Repairs, devices, invoices, messages and credit together, so the next visit picks up where the last one ended. Ready repairs remind their owners, so the shelf clears itself.
- Pickup reminders sent for you
- Review requests once the device is home
- Store credit and standing discounts that apply themselves
Every house call, on one map.
Book in the shop or at the customer's door. Free times line up across the team, addresses finish themselves as you type, and each technician's route is ready to follow, stop by stop.
- You choose how far you go
- Customers book online from your own page
- Reminders, then move or cancel from a link
Built for the way repair shops really work.
Quotes and approvals
Text or email a price. A yes puts the repair straight back to work.
The Late list
Set a turnaround for each kind of job. Repairs that run past it flag themselves.
Two-way textingPro or add-on
Text from the order, and replies land right back on it.
Pickup reminders
Finished repairs remind their owners, so the shelf clears itself.
Prices by model
One price for a manufacturer, another for a single model, with quality tiers if you offer them.
Loaner phonesPro
Lend one with a printed agreement and always know who has it.
Clock in and bench timersPro
Clock in and out, and time each repair at the bench.
Multiple stores
One login for every store, and a setup you copy to the next one.
Two plans. Priced per location.
In Canadian dollars, plus GST. No setup fee. Each extra location costs less, and paying yearly gets you two months free.
Essentials
Runs the counter, from check-in to pickup.
$79 for locations 2 to 5, $69 from the 6th.
- 2 users per location
- Repairs, quotes and the repair board
- Point of sale, invoices and card payments
- Email updates, pickup reminders and review requests
- Parts, price book and everyday reports
ProMost complete
For shops that text, book and grow.
$129 for locations 2 to 5, $109 from the 6th.
- Everything in Essentials, plus:
- 10 users per location
- Two-way texting, 500 texts a month
- Appointments, house calls and online booking
- QuickBooks Online sync
- Loaners, used devices and timesheets
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